ProStore® Direct Connection Portal™

Recording phone transcripts helps ensure accurate documentation of customer interactions, improves service quality, and provides a valuable resource for resolving disputes or misunderstandings. 

Without this, your business risks losing valuable context on customer interactions, which can lead to repeated issues, miscommunications, and inconsistent service, resulting in frustrated customers and missed sales opportunities. 

ProStore® Phone Call Manager enables any transcript to be quickly recorded and linked directly to a customer. 

It works in harmony with the ProStore® Message Manager so that a full audit trail of all related interactions can always be instantly gathered for any customer.